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☎️1-800-CutePup

Shipping & Returns

Custom Orders

United States orders

Pre-Designed products take between 3-7 business days to full and ship to you.

Custom products take between 14 and 21 business days to create and ship to you.  Please note this time may take longer if the proof of the artwork is not approved within 24 hours.  You will provided a tracking number once the custom order ships.

International orders

Custom products take between 20 and 30 business days to create and ship to you.  Please note this time may take longer if the proof of the artwork is not approved within 24 hours.  You will provided a tracking number once the custom order ships.

Customs fees

Shipments outside of the United States may incur customs fees. The fee may vary depending on order value, country limits, etc.  The customer is responsible for these fees. 

Shipped separately

Some products might be shipped separately because they are packaged differently.

Return, Exchange & Cancellation Policy

We want you to love your purchase! The Cutest Pup is 100% committed to your satisfaction with our hassle-free returns and exchanges policy. If not completely satisfied, let us know and we will work with you to make it right 🙂 🐶

To initiate a return, exchange, or cancellation, please contact us. We offer refunds (less the price of shipping to get it to you), exchanges, store credit and will do our best to cancel (if we can fetch the order!).

 

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